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BCOM9 / Carol Lehman, Debbie Dufrene, Robyn Walker.

By: Contributor(s): Material type: TextTextPublication details: Boston, MA. : Cengage learning, �2018.Description: viii, 327, [64] pages : colour illustrations ; 28 cmISBN:
  • 133711684X
  • 9781337116848
  • 9781337116879
  • 1337116874
Other title:
  • BCOM 9
Subject(s): LOC classification:
  • HF5718 .L44 2018
Contents:
pt. 1 Communication Foundations -- 1. Establishing a Framework for Business Communication ations -- 2. Focusing on Interpersonal and Group Communication -- pt. 2 Communication Analysis -- 3. Planning and Decision Making -- 4. Preparing Written Messages -- pt. 3 Communication Through Voice, Electronic, and Written Messages -- 5. Communicating Electronically -- 6. Delivering Good- and Neutral-News Messages -- 7. Delivering Bad-News Messages -- 8. Delivering Persuasive Messages.
pt. 4 Communication Through Reports and Business Presentations -- 9. Understanding the Report Process and Research Methods -- 10. Managing Data and Using Graphics -- 11. Organizing and Preparing Reports and Proposals -- 12. Designing and Delivering Business Presentations -- pt. 5 Communication for Employment -- 13. Preparing Resumes and Application Messages -- 14. Interviewing for a Job and Preparing Employment Messages.
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Holdings
Item type Current library Shelving location Call number Status Date due Barcode
Main Collection Books John Brown University Library Main HF5718 .L44 2018 Available 39524100438682

Includes bibliographical references and index.

pt. 1 Communication Foundations -- 1. Establishing a Framework for Business Communication ations -- 2. Focusing on Interpersonal and Group Communication -- pt. 2 Communication Analysis -- 3. Planning and Decision Making -- 4. Preparing Written Messages -- pt. 3 Communication Through Voice, Electronic, and Written Messages -- 5. Communicating Electronically -- 6. Delivering Good- and Neutral-News Messages -- 7. Delivering Bad-News Messages -- 8. Delivering Persuasive Messages.

pt. 4 Communication Through Reports and Business Presentations -- 9. Understanding the Report Process and Research Methods -- 10. Managing Data and Using Graphics -- 11. Organizing and Preparing Reports and Proposals -- 12. Designing and Delivering Business Presentations -- pt. 5 Communication for Employment -- 13. Preparing Resumes and Application Messages -- 14. Interviewing for a Job and Preparing Employment Messages.

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